Privacy Policy

Last updated: July 11, 2025

1. Introduction
Welcome to Jussie Sussie Services (“we,” “us,” or “our”). We’re committed to protecting the privacy and security of everyone who visits our website or uses our services—including residential and commercial cleaning, pressure washing, gardening, car washing, and other home-and-business care offerings. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how you can exercise your privacy rights.

2. Information We Collect
We collect information in two main ways:

Information You Provide Directly
- Contact details: name, email address, phone number, postal address
- Service details: type of service requested, appointment date/time, special instructions
- Payment information: credit card or bank details (processed securely by our payment provider)

Information Collected Automatically
- Usage data: IP address, browser type, pages viewed, time spent on each page
- Cookies & tracking: small text files and similar technologies used to remember preferences, analyze traffic, and improve your experience

3. How We Use Your Information
We use your personal data to:

Deliver services: schedule and fulfill your cleaning, gardening, pressure washing, or car wash appointment
Communicate: send confirmations, reminders, invoices, and respond to inquiries
Improve our offerings: analyze usage patterns to optimize our website and services
Marketing (with your consent): notify you of promotions, updates, and new service offerings

4. Sharing & Disclosure
We respect your privacy. We do not sell or rent your personal data. We may share information only as follows:

Service providers: trusted third parties (e.g., payment processors, email platforms) who help us operate and improve our business—under strict confidentiality agreements
Legal requirements: if required by law, court order, or to protect the rights, property, or safety of Jussie Sussie Services, our customers, or others
Business transfers: in the event of a merger, sale, or asset transfer, subject to the acquirer adopting this Privacy Policy

5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:

Remember your preferences (e.g., language, login details)
Analyze site performance and usage trends
Enhance security and detect fraud

Most browsers allow you to disable cookies or clear them—but doing so may limit site functionality.

6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:

Access or update your personal data
Rectify inaccurate information
Erase or restrict processing of your data
Object to direct marketing or profiling
Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, please contact us at jss@jussiesussieservices.com

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure—please exercise caution when sharing personal information online.

8. Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from someone under 18, please notify us so we can promptly delete it.

9. International Transfers
If you’re visiting from outside New Zealand, please note that, by using our site, you consent to the transfer of your information to—and processing in—New Zealand, under protections at least as stringent as those where you reside.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Jussie Sussie Services
Email: jss@jussiesussieservices.com
Phone: +64 288 510 5020

Thank you for trusting Jussie Sussie Services with your home and business care needs. We value your privacy and pledge to handle your information with respect and care.